Shipping Policy

At Funiki, we commit ourselves to deliver your orders as efficiently and smoothly as possible. For all deliveries within Europe, we use the DPD Home service. DPD Home service is specifically designed for shipping parcels directly to consumers, ensuring convenience and reliability.

Customs tariffs

Due to our convenient location in Europe, all orders within the EU are free from customs tariffs/taxes.

Information About Delivery 

• Predict Service: You will receive a notification the day before your parcel is due to arrive. This notification will provide you with the expected delivery date and an option to reschedule if necessary.
  
  
• One-Hour Delivery Window: On the day of delivery, you will receive a second notification with a precise one-hour time slot for when you can expect your parcel. This allows you to plan your day accordingly and ensures you don’t have to wait around all day for your delivery.
  
  
• Delivery Attempt and Pickup: There is one delivery attempt. If you are not home and the parcel cannot be delivered to a neighbour, it will be redirected to the nearest DPD Pickup parcel shop. You can then collect your parcel at a time that is convenient for you.
   
• Missed Deliveries: If you miss the delivery and the parcel is taken to a Pickup parcel shop, you will receive a notification with the address and collection instructions. You must collect your parcel within the timeframe specified by DPD.

How Can I Track My Order?

After we dispatch your order, we will send you a tracking number via email. You can use this tracking number to monitor your parcel's journey through the DPD tracking system. You can track your parcel in real-time, from dispatch to delivery, providing peace of mind and allowing you to monitor its progress at every step.

Shipping Fees Per Country